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9-11 Memorial and Museum tickets
Attractions & guided tours
1143 reviews
4.7/5
Recommended by 97% of travelers
New York, United States of America
Open Map

9-11 Memorial and Museum tickets

Free Cancellation
Availability: Daily
Mobile voucher accepted
Duration: Flexible
Instant confirmation

Why you’ll love this…

Pay tribute at the twin reflecting pools on the site of the former World Trade Center
Explore the museum's interactive timelines, artifacts, registries and more
Learn more about the events and long-lasting impacts from 11 September

What we expect

No visit to New York City is complete without visiting the somber and poignant 9-11 Memorial and Museum. Occupying roughly half of the 16-acre site, the memorial honors the 2,977 lives lost on that fateful day in September 2001. The names of the deceased are inscribed on bronze parapets surrounding the twin memorial pools.

The museum is located seven stories below the memorial, at the very foundation of where the Twin Towers once stood. You'll learn about the history of the tragic events through interactive technology, artifacts, historical records, imagery and personal stories as you explore the 110,000 square feet of space.

What's included

✔
Timed entrance to the 9-11 Memorial and Museum

What to remember

This year to commemorate the 20th Anniversary of the terrorist attacks, The National September 11 Memorial and Museum will be hosting multiple private events for the 9/11 Community on Friday, September 10th, and Saturday, September 11, impacting standard hours of operations

You will have to present your tickets for the specific time you booked. Please note you cannot enter before your booked time slot
Please note that all visitors and baggage are subject to security screening. Please limit the amount of items that you bring. No baggage larger than 8”x17”x19” (20x43x48 cm) will be permitted onto the memorial. Items deemed too large or a danger to exhibits are subject to mandatory storage in the cloakroom
The following are prohibited: alcohol; animals (except service animals); demonstrations of any kind; glass bottles; littering; paint; outside food and drinks; recreational wheeled vehicles; smoking; soliciting or leafleting; third-party commercial activities; and weapons and explosives
Wheelchairs, mechanized scooters, other power-driven mobility devices, walkers and strollers can be accommodated
Cell phones must be silenced while visitors are in the Memorial Museum’s exhibition spaces
Personal photography is permitted, but visitors are asked to be mindful and respect the space

Provider

Booking Fee

Cancellation Fee

Where

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Reviews

Excellent

4.7/5
Based on 500 reviews from verified customers
All ratings (1143)
73%
25%
2%
0%
0%
A

Anonymous

December 2025
From United States of America

Excellent

Absolutely loved it,but so very sad
A

Anonymous

November 2025
From United States of America

Excellent

A

Anonymous

November 2025
From United States of America

Excellent

Un esperienza toccante che mi ha permesso di di conoscere e vivere i drammatici momenti dell'attentato.
A

Anonymous

October 2025
From United States of America

Excellent

A

Anonymous

October 2025
From United States of America

Great

The exhibit was too detailed and the audio tour did not help to bring in the focus on the most important aspects of the exhibit. It was exhausting and often confusing.
A

Anonymous

October 2025
From United States of America

Excellent

A

Anonymous

September 2025
From United States of America

Excellent

I have been wanting to see this museum as, like all Americans alive during the 9/11 attacks, this moment in history forever changed my world view. I appreciated the section where you could honor the victims and hear personal memories from family. It was an honor.
A

Anonymous

September 2025
From United States of America

Excellent

A total mesmerising place to visit. The site is respectfully dedicated to the lost on 9/11. It took my breath away as well as shed a few tears walking around the site and museum. As we were there on the 8/11 it was an even more emotional experience as we got the time to speak to survivors.
F

FN

September 2025
From United States of America
Traveled as As a couple - 40 years old

Excellent

Sehr interessant und nochmehr sehr bewegend. Alles ok.
A

Anonymous

September 2025
From United States of America

Great

A

Anonymous

September 2025
From United States of America

Excellent

So glad we booked this. Didn’t look at my watch until we were leaving and we had spent an emotional 4 hours listening, watching and looking at the most unbelievable display of artefacts and recordings. A most touching and tasteful tribute to all involved
A

Anonymous

August 2025
From United States of America

Excellent

A

Anonymous

August 2025
From United States of America

Excellent

A respectful and emotionally moving memory to all those who lost their lives and the brave emergency services who done much to save so many
A

Anonymous

August 2025
From United States of America

Great

Overall an informative and somber experience. Was very interesting to speak to staff. Some of whom were survivors of the attack itself. I found the gift shop at the end to be in poor taste and at odds with the rest of the museum.
A

Anonymous

July 2025
From United States of America

Excellent

A

Anonymous

June 2025
From United States of America

Excellent

Very emotional, but very beautiful the way everyone was honored. God Bless America ❤️
A

Anonymous

June 2025
From United States of America

Excellent

Very impressive, a place everyone MUST go
A

Anonymous

June 2025
From United States of America

Excellent

A must , totally
A

Anonymous

May 2025
From United States of America

Excellent

A

Anonymous

May 2025
From United States of America

Excellent

A

Anonymous

April 2025
From United States of America

Excellent

Very moving and enlightening experience to a moment in history. Well thought out and respectful to the victims and their families
A

Anonymous

April 2025
From United States of America

Excellent

Esperienza unica
A

Anonymous

April 2025
From United States of America

Great

A

Andrea

April 2025
From United States of America
Traveled as With family - 26 years old

Excellent

T

Tineke

March 2025
From United States of America
Traveled as With family - 49 years old

Great

A

Atti

March 2025
From United States of America
Traveled as With family - 56 years old

Excellent

A

Anonymous

March 2025
From United Kingdom

Excellent

A must see experience when visiting New York, This place is amazing and a beautiful memorial to honor those who lost their lives. The design of the monument is breathtaking, with its cascading waterfalls and engraved names. What a wonderful tribute to remember all the lives lost ,on that fateful day
C

Cindy

March 2025
From United States of America
Traveled as With family - 26 years old

Excellent

V

Vivien T

March 2025
From United Kingdom
Traveled as As a couple - 46 years old

Excellent

J

Juli

March 2025
From United States of America
Traveled as Alone - 32 years old

Excellent

N

Nancy

February 2025
From United States of America
Traveled as With family - 26 years old

Excellent

Echt heel erg indrukwekkend, ze hebben het echt met veel eer en respect gemaakt, zelfs de kinderen waren er stil van.
K

Karl S

February 2025
From United States of America
Traveled as With family - 38 years old

Excellent

This is a really worthwhile visit. This is history we watched in the making. Should me the first priority visit in New York.
G

Gillian

November 2024
From United States of America
Traveled as With family - 51 years old

Excellent

It was very informative and moving experience, so pleased myself and family did it
H

Hanna

November 2024
From United States of America
Traveled as With family

Excellent

Mein absolutes Highlight. Man sollte sich genug Zeit nehmen um das Museum und die Gedenkstätte zu besichtigen.
O

Orchidee

September 2024
From United States of America
Traveled as With friends - 45 years old

Excellent

Wenig los, Einlass schon vor Zeitslot. Kein Zeitlimit, sehr vielfälltige Informationen u Eindrücke Alles / Alle Besucher sehr ruhig u respektvoll
H

Heinz

September 2024
From Germany
Traveled as With family - 48 years old

Excellent

Es war hochinteressant aber auch sehr traurig was man da alles zu sehen bekam.
C

Cz

September 2024
From United States of America
Traveled as With family - 32 years old

Average

Bessere Erklärung, was das Ticket beinhaltet. Übersetzter Kosten 10$ extra ??
B

Bernd aus Deutschland

September 2024
From United States of America
Traveled as As a couple - 40 years old

Excellent

A

Anonymous

August 2024
From United States of America

Excellent

Pour tous ceux qui ont vécu ces heures sombres de près comme de loin, ce mémorial est un formidable rappel et rend hommage aux victimes aux secouristes aux anonymes. Sobre et intensément émouvant. Nous n’oublierons jamais ! Puissent les générations futures continuer ce travail de mémoire.
A

Anonymous

August 2024
From United States of America

Excellent

A

Anonymous

August 2024
From Italy

Excellent

A

Anonymous

August 2024
From United States of America

Excellent

Chi ha vissuto l’11 settembre, non puo’ recarsi a New York e non desicare due ore a questa emozionante esperienza. Il ricordo di quella giornata rivissuto grazie a questa mostra mi ha fatto e’ stato toccante
A

Anonymous

July 2024
From United States of America

Excellent

A

Anonymous

July 2024
From United States of America

Great

.
A

Anonymous

May 2024
From United States of America

Excellent

A

Anonymous

May 2024
From United States of America

Excellent

A

Anonymous

May 2024
From United States of America

Excellent

V

Violet P

May 2024
From United Kingdom
Traveled as With family - 38 years old

Excellent

A

Anonymous

May 2024
From United States of America

Great

M

Mariah

May 2024
From United States of America
Traveled as With family - 40 years old

Excellent

P

Petra

April 2024
From United States of America
Traveled as As a couple - 43 years old

Excellent

Das Museum ist sehr beeindruckend und die Texte auf den Audioguides kurz und prägnant. Würde ich jedem zur Unterstützung empfehlen. In Summe sehr anstrengend, wenn man das Museum komplett durchlaufen möchte. Gute 3h. Die Wartezeit mit den bereits gebuchten Tickets war unter 15 Minuten und der Einlass sehr gut organisiert.
P

PU1973

April 2024
From United States of America
Traveled as With family - 33 years old

Excellent

A

Anonymous

April 2024
From United States of America

Excellent

A

Anonymous

April 2024
From United States of America

Excellent

A

Anonymous

April 2024
From United States of America

Excellent

H

Hans

April 2024
From United States of America
Traveled as As a couple - 42 years old

Excellent

Zeer indrukwekkend
.

.

April 2024
From United States of America
Traveled as With family - 21 years old

Excellent

N

Nicole

April 2024
From Germany
Traveled as With family - 37 years old

Excellent

A

Anonymous

March 2024
From France

Excellent

S

Städtetourist

March 2024
From United States of America
Traveled as With family - 7 years old

Excellent

T

Trevor Richardson

March 2024
From United States of America
Traveled as With family - 56 years old

Excellent

Glad we booked tickets prior as we did not have to que walked straight in while people who hadn’t booked had to wait in line
A

Anonymous

March 2024
From United States of America

Excellent

P

Pat

March 2024
From United States of America
Traveled as Alone - 46 years old

Excellent

A

Anonymous

February 2024
From Italy

Excellent

L

lisa

February 2024
From United States of America
Traveled as With family - 13 years old

Excellent

A

Anonymous

February 2024
From United States of America

Excellent

A

Anonymous

January 2024
From United States of America

Excellent

A

Anonymous

January 2024
From United States of America

Excellent

A

Anonymous

January 2024
From United States of America

Excellent

S

Sarah

December 2023
From United States of America
Traveled as With family - 36 years old

Excellent

*

**********

December 2023
From United States of America
Traveled as With friends - 37 years old

Excellent

Sehr emotionl, ein "Muss", bei einem New York Besuch. Zeit einplanen und hinterher etwas schönes planen.
A

Anonymous

December 2023
From Italy

Excellent

A

Anonymous

December 2023
From United States of America

Excellent

K

Kim lawrence

November 2023
From United States of America
Traveled as With family - 46 years old

Excellent

A

Anonymous

November 2023
From France

Excellent

A voir pour ne pas oublier l'horreur du terrorisme qui frappe aveuglément.
A

Alan

November 2023
From United States of America
Traveled as With family - 43 years old

Excellent

Very well constructed memorial to all those who perished in the 9-11 attacks. The focus is on the people whose lives were cut short and the impact it had on their families, the city of New York, The Pentagon and the USA as a nation. It is a well laid out museum with a clear flow throughout. Physical exhibits dovetail with video footage from the day and the period shortly afterwards. There is little directly about Al Qaida, just enough to explain a bit of the why, which is right. Worth a visit!
A

Anonymous

November 2023
From United States of America

Excellent

Sad but important to see and show the kids.
A

Anonymous

November 2023
From United States of America

Excellent

A

Anonymous

November 2023
From United States of America

Excellent

A

Anonymous

November 2023
From United States of America

Excellent

A

Anonymous

November 2023
From United States of America

Excellent

visite très intéressante et surtout très émouvante organisation parfaite pas d'attente et très bon accueil visite à ne pas manquer à New York
L

LEM

November 2023
From United States of America
Traveled as With family - 39 years old

Excellent

A

Anonymous

October 2023
From United States of America

Excellent

A

Anonymous

October 2023
From United States of America

Excellent

A

Anonymous

October 2023
From United States of America

Excellent

The experience was good. Although there were a lot of people on the line to enter the museum, the museum turned out to be so big and roomy that there really was no feel of crowd. A pleasant thing I noticed, was that everyone was quiet and respectful. The museum was well done.
A

Anonymous

September 2023
From United States of America

Excellent

E' davvero emozionante! Vedere certe immagini, certi racconti, ascoltare le voci dei familiari...un vero colpo al cuore!❤️
A

Anonymous

September 2023
From United States of America

Excellent

Very smooth throught the whole process
A

Anonymous

September 2023
From United States of America

Excellent

A

Anonymous

September 2023
From United States of America

Excellent

Was very emotional and over whellmin but definitely worth going. Very well dobe
A

Anonymous

September 2023
From United States of America

Excellent

My son who wasn't alive on 9/11, was moved by the museum, and appreciated it. Along with me
A

Anonymous

August 2023
From United States of America

Excellent

Very moving experience but also very good queue management - would definitely recommend
A

Anonymous

August 2023
From United States of America

Excellent

Très pratique pas d’attente Le petit plus, l’audio guide pourrait être inclus dans le tarif C’est un endroit où le recueillement est important, beaucoup de respect des visiteurs, dans ce lieu chargé d’émotions.
A

Anonymous

August 2023
From United States of America

Excellent

Musée très intéressant, à faire absolument. Pas eu d'attente
A

Anonymous

August 2023
From United States of America

Excellent

Comme nous l’avions imaginé, très émouvant, du recueillement, nous l’avons revécu une deuxième fois. Site incontournable quand on vient à NY.
A

Anonymous

August 2023
From United States of America

Excellent

Esperienze molto commovente
A

Anonymous

August 2023
From United States of America

Excellent

R

Roos

August 2023
From United States of America
Traveled as With family - 31 years old

Great

Er wordt op een tijdlijn de gebeurtenissen aangegeven Spullen die in het puin gevonden zijn, zijn te bezichtigen en ook overblijfselen van de torens. Foto’s, geluidsopnames kortom zeer aangrijpend en indrukwekkend. Cafeetje in het museum stelt niks voor. Audiotour voor 10 euro was achteraf niet nodig geweest.
A

Anonymous

July 2023
From United States of America

Excellent

A

Anonymous

July 2023
From United States of America

Excellent

Conmovedor, nunca olvidar
A

Anonymous

July 2023
From United States of America

Great

A

Anonymous

July 2023
From United States of America

Great

A

Anonymous

July 2023
From United States of America

Excellent

A

Anonymous

July 2023
From United States of America

Excellent

Easy to book, user friendly tickets to a sobering but brilliant museum
M

Mags

July 2023
From United States of America
Traveled as With family - 43 years old

Great

Plus: Schnelle Reaktion auf unseren Hilferuf über sms und TUI-App Minus: Keine Info über Rücktransport zum Flughafen 24 Stunden vor Abreise
A

Anonymous

July 2023
From United States of America

Excellent

T

Tracy

July 2023
From United Kingdom
Traveled as As a couple - 43 years old

Excellent

All good no queuing went straight easy to find
A

Anonymous

June 2023
From United States of America

Excellent

I had to change my schedule do to my due to the weathe and my mom' schedule. you were great with the changes, it took longer but got it done. I get there with my mom the staff was wonderful getting a wheelchair and helping us in. The 9-11 memorial is breathtaking and very well done and respectful.
A

Anonymous

June 2023
From United States of America

Excellent

J

Jayne

June 2023
From United Kingdom
Traveled as As a couple - 47 years old

Excellent

A sensitive memorial to the disaster, spacious area
A

Anonymous

June 2023
From United States of America

Excellent

A

Anonymous

June 2023
From United States of America

Excellent

Spent well over 4 hours in the museum. Extremely overwhelmed with the detail and information. The team who amassed the data and displays and the overall building of this iconic museum must be commended to the nth degree. So extremely moving.
A

Anonymous

June 2023
From United States of America

Excellent

A

Anonymous

June 2023
From United States of America

Great

Le musée fait partie des incontournables de New York
S

Sam

June 2023
From United States of America
Traveled as With family - 39 years old

Excellent

It's a very emotional, thought provoking experience. Very thoughtfully laid out with lots of information and sad accounts for the horrors of the attack. Definitely worth a visit to honour the lives lost.
A

Anonymous

May 2023
From United States of America

Excellent

A

Anonymous

May 2023
From United States of America

Excellent

Bellissima esperienza. Organizzazione perfetta.Grazie
A

Anonymous

May 2023
From United States of America

Excellent

A

Anonymous

May 2023
From United States of America

Excellent

A very significant and emotional memorial.
A

Anonymous

May 2023
From United States of America

Great

Es impresionante gracias
A

Anonymous

May 2023
From United States of America

Excellent

The cashier wanted to know if I wanted to give a donation. I said sure and in my conversation told her my daughter's father did two tours in Iraq after the attacks and gave us a discount! Wasn't expecting it and I teared up!
A

Anonymous

May 2023
From United States of America

Excellent

Provided tickets and information needed to enjoy and experience my adventure without a hitch. Will use again for sure!
A

Anonymous

May 2023
From United States of America

Excellent

A

Anonymous

May 2023
From United States of America

Excellent

Musee tres interressant on y apprend bcp de choses sur la preparation des attentats...on peut y voir des images inedites et entendre des temoignages audio des rescapes des membres des secours ou des familles des victimes...tres emouvant..
A

Anonymous

May 2023
From United States of America

Excellent

A

Anonymous

May 2023
From United States of America

Excellent

We spent 4 hours at the museum and still didn’t see everything. I recommend doing a guided tour first so you can get your bearings on the layout of the museum and special exhibits offered.
J

Jet Lepage

March 2023
From United States of America
Traveled as As a couple

Great

De gids sprak alleen Engels en was überhaupt moeilijk te verstaan. Door de drukte moest je soms zoeken waar de gids was en viel de verbinding tussen gids en headset weg. Achteraf hadden we beter de audiotour kunnen doen . Die was in het Nederlands beschikbaar en dan hadden we in eigen tempo kunnen rondgaan. Verder alles heel interessant en goed geregeld.
N

nasi

March 2023
From United States of America
Traveled as With friends - 36 years old

Excellent

Indrukwekkend
A

Anonymous

March 2023
From United States of America

Excellent

A

Anonymous

March 2023
From United States of America

Excellent

Chyna is a supervisor at the 9/11 Memorial. Our tickets were for 3/25 but our flight ended up leaving the night of 3/24. I had 6 students with me on a school trip; she allowed us to get in and still experience the museum. I am so grateful to her!
A

Anonymous

March 2023
From United States of America

Excellent

A

Anonymous

March 2023
From United States of America

Excellent

Biglietto online, nessun problema!
A

Anonymous

March 2023
From United States of America

Excellent

A

Anonymous

March 2023
From United States of America

Excellent

Very sad, but vey interesting
A

Anonymous

March 2023
From United States of America

Excellent

A very humbling & very moving experience. I remember 911 as if it were yesterday.
A

Anonymous

March 2023
From United States of America

Excellent

Musée incroyable, à faire absolument à New York!!!
A

Anonymous

March 2023
From United States of America

Excellent

A

Anonymous

March 2023
From United States of America

Excellent

Beaucoup d explications beaucoup de détails Bouleversant
A

Anonymous

March 2023
From United Kingdom

Excellent

A

Anonymous

March 2023
From United States of America

Excellent

Just parfait !
A

Anonymous

March 2023
From United States of America

Excellent

C'est un musée et une histoire très émouvante. Le musée est très très bien fait
A

Anonymous

February 2023
From United States of America

Excellent

A

Anonymous

February 2023
From United States of America

Great

A

Anonymous

February 2023
From United States of America

Excellent

A

Anonymous

February 2023
From United States of America

Excellent

Grandiose qui restera dans nos souvenirs
C

Carla

February 2023
From United Kingdom
Traveled as Alone - 8 years old

Excellent

It’s quite a place to go being part of americas history. It’s not a place to go being all laughing and joking it’s a serious place. It’s very quiet in there even the people are quiet but you learn a lot and hearing the phone calls to loved ones hit the most for me. Just horrible such events happened.
A

Anonymous

February 2023
From United Kingdom

Great

Tickets were delivered without any issues, museum was great - sad, but you could find out so much information about that day. I am really glad we did it.
A

Anonymous

January 2023
From United States of America

Excellent

A

Anonymous

January 2023
From United States of America

Excellent

A

Anonymous

January 2023
From France

Excellent

Très touchant et bouleversant
A

Anonymous

January 2023
From United States of America

Excellent

Great experience for my grandchildren! Everyone was helpful, nice and professional!!
A

Anonymous

January 2023
From United States of America

Excellent

A

Anonymous

January 2023
From United States of America

Excellent

A

Anonymous

January 2023
From Netherlands

Excellent

Een indrukwekkend museum, met veel zorg voor details.
A

Anonymous

January 2023
From United States of America

Excellent

A

Anonymous

January 2023
From United States of America

Excellent

A

Anonymous

January 2023
From Italy

Excellent

A

Anonymous

December 2022
From United Kingdom

Excellent

Superb
A

Anonymous

December 2022
From France

Excellent

À faire absolument
C

Claire

December 2022
From United Kingdom
Traveled as As a couple - 20 years old

Excellent

Great value for money. Absolutely worth booking in advance the queue on the day was huge. Morning slot was also a good shout as the museum was really picking up when we left. An absolute must if visiting nyc. Great experience
A

Anonymous

December 2022
From United States of America

Excellent

It was very emotionally hard to stay inside, too many representations and we could literally feel the pain of the victims…this museum really has a great significance.
A

Anonymous

December 2022
From France

Excellent

A

Anonymous

December 2022
From United States of America

Excellent

A

Anonymous

December 2022
From United Kingdom

Excellent

A fitting tribute to all those people who lost their lives on 911
A

Anonymous

December 2022
From United States of America

Excellent

A

Anonymous

December 2022
From France

Excellent

Tres émouvant bel hommage
A

Anonymous

December 2022
From France

Excellent

Tres émouvant bel hommage
A

Anonymous

December 2022
From United States of America

Excellent

Excellent sad and a brilliant tribute to all who survived and sadly to all that died on that terrible day definitely a must when visiting New York
A

Anonymous

December 2022
From United Kingdom

Excellent

The museum was extremely well laid out and the information very clear. We spent over 3 hours here and are recommending it to family and friends if they visit NYC.
M

Michaela cockburn

December 2022
From United Kingdom
Traveled as With family

Excellent

The service of the museum was amazing however the service from tui ruined it. We had to rush the whole thing due to not knowing our pick up time from the hotel to airport. 0 help from tui at all. Appaled by our whole holiday. Currently still stuck in Munich with another cancelled flight home and my disabled and diabetic mother who has ran out of all medication.
A

Anonymous

December 2022
From United Kingdom

Great

A very sad and moving experience and very well documented.
A

Anonymous

December 2022
From United States of America

Great

It was a great experience. Unfortunately since it is moving very crowded so hard to see everything.
A

Anonymous

December 2022
From Italy

Excellent

Molto emozionante. Per come me che ho ben chiaro in testa quel giorno.....veramente intensa
A

Anonymous

December 2022
From United States of America

Great

Owen was an awesome guide! Loved every minute of it!
A

Anonymous

December 2022
From United States of America

Excellent

Everything was perfect- great experience
A

Anonymous

December 2022
From Ireland

Excellent

A

Anonymous

December 2022
From France

Average

L'architecture du musée est impressionnante, mais à l'intérieur c'est plutôt la déception. Certes, on y découvre les fondements des tours, des objets, les portraits des victimes. Mais aucune contextualisation, aucun rappel historique. Dédier un mur aux chiens sauveteurs avec photos laisse songeur
A

Anonymous

December 2022
From United Kingdom

Excellent

A fitting tribute to all of the people who perished on 911. Compared with the devastated area we saw last time we visited 21 years ago it is now an oasis and pleasant place to visit. Freedom needs to be celebrated @
A

Anonymous

December 2022
From United States of America

Excellent

Thank you for this informative museum. I was in New York City walking around the World Trade Center 3 months before 9/11 with my husband and teenage children and was one of the first flights back in NYC after. Such a horrific tragedy that impacted us all!! The museum was very well done!
A

Anonymous

December 2022
From United Kingdom

Excellent

A

Anonymous

December 2022
From Israel

Great

Visitor friendly. Easy to understand.
A

Anonymous

December 2022
From United States of America

Great

Even though we had a specific time slot, we had to stand in line in the rain for over an hour to get in.
A

Anonymous

December 2022
From Israel

Great

A

Anonymous

December 2022
From United States of America

Excellent

A

Anonymous

December 2022
From United States of America

Excellent

A

Anonymous

November 2022
From United States of America

Great

A

Anonymous

November 2022
From United States of America

Excellent

A

Anonymous

November 2022
From United States of America

Excellent

A

Anonymous

November 2022
From Ireland

Excellent

A

Anonymous

November 2022
From Germany

Excellent

The ticket was very convenient and the museum was very interesting and emotional! Had such a good experience & would 100% recommend.
A

Anonymous

November 2022
From United States of America

Excellent

we had a sobering yet very memorable and educational experience at the 9/11 Museum. All workers were especially helpful and kind. Thank you.
A

Anonymous

November 2022
From Ireland

Excellent

A

Anonymous

November 2022
From United Kingdom

Great

Tastefully done
A

Anonymous

November 2022
From United States of America

Excellent

This experience is something that you have to go at least one time in your life…I love it…everyting was special
A

Anonymous

November 2022
From United States of America

Excellent

N

Nane

November 2022
From Germany

Excellent

A

Anonymous

November 2022
From Switzerland

Excellent

A

Anonymous

November 2022
From Ireland

Excellent

My visit to the memorial was handled very effectively by friendly and helpful staff. I knew exactly where to go, what to do etc helping me get the most out of my visit. That enhanced rather than diminished my time at what has to be one of the most emotional tours in the world.
A

Anonymous

November 2022
From Germany

Excellent

Unkompliziert, einfach, schnell und keine Warteschlangen
A

Anonymous

October 2022
From France

Great

A

Anonymous

October 2022
From United States of America

Excellent

A

Anonymous

October 2022
From Austria

Excellent

A

Anonymous

October 2022
From France

Excellent

Instant mémorable, très prenant,
K

Karin

October 2022
From United States of America
Traveled as With family - 33 years old

Excellent

M

Mor

October 2022
From Germany
Traveled as With family - 34 years old

Excellent

Super beeindruckend!
A

Anonymous

October 2022
From United States of America

Excellent

The museum is a must see. It was our second trip and saw new things this time. A very moving experience.
A

Anonymous

October 2022
From Denmark

Excellent

A

Anonymous

October 2022
From France

Excellent

Very emotionally
A

Anonymous

October 2022
From New Zealand

Excellent

Very moving and incredibly tastefully and comprehensively presented. Will recommend to any friends visiting New York, as a must see.
A

Anonymous

October 2022
From New Zealand

Excellent

Very moving and incredibly tastefully and comprehensively presented. Will recommend to any friends visiting New York, as a must see.
A

Anonymous

October 2022
From United States of America

Excellent

A

Anonymous

October 2022
From Denmark

Excellent

A

Anonymous

October 2022
From United States of America

Excellent

It was a absolutely riveting account of the events of that horrible day. Everything was done was great taste and sensitivity to the impacts on so many lives that day. I would highly recommend anyone interested in the history of that day to go see it for themselves.
A

Anonymous

October 2022
From United States of America

Excellent

Very moving and tour was excellent!
A

Anonymous

October 2022
From United States of America

Average

A

Anonymous

October 2022
From United States of America

Great

A

Anonymous

October 2022
From United States of America

Excellent

An amazing experience that I will never forget
A

Anonymous

October 2022
From United States of America

Average

Even though we never found our tour group, we were able to enter this amazing museum and 9-11 memorial! We went to designated location at proper time and no sign of anyone from MUSEMENT! So we went to the museum entrance and they let us in! Never saw anyone from musement! Very Poor communication!!
A

Anonymous

October 2022
From United States of America

Great

K

Kerry

October 2022
From United Kingdom
Traveled as With family - 43 years old

Excellent

How well organised and no rush
A

Anonymous

September 2022
From United States of America

Excellent

A

Anonymous

September 2022
From France

Excellent

A

Anonymous

September 2022
From United States of America

Excellent

A

Anonymous

September 2022
From United States of America

Excellent

Great museum that tells the 911 story. Getting tickets online gets you in very quickly.
A

Anonymous

September 2022
From United Kingdom

Excellent

Definitely worth a visit.
A

Anonymous

September 2022
From United States of America

Excellent

Every American should go! Never forget.
A

Angela

August 2022
From United Kingdom
Traveled as As a couple - 41 years old

Great

The experience was amazing - we spent several hours at the museum and could have spent longer. One thing which wasn't so good was the fact that the TUI app wouldn't let us download the vouchers and a very helpful museum guide had to write some vouchers out for us!
A

Anonymous

August 2022
From France

Excellent

Musée retraçant les évènements de ce jour qui a changé nos vies. Récapitulant les évènements de ce jour Je recommande grandement ce musée
A

Anonymous

August 2022
From United States of America

Excellent

A

Anonymous

August 2022
From France

Excellent

One of those places you can go ten times, have ten different experiences and discoveries and stil have room for another. Collection is impressive and goes through 150 years of art with a focus on painting and sculpture. Emotional spikes guaranteed.
A

Anonymous

August 2022
From France

Excellent

Very impressive, thorough and complete, the memorial exhibition reaches your guts, navigates you through the 9/11 preparation, a minute for minute chronology with pictures, records, objects, and then the hunt for justice. It is impossible not to be touched and some pictures or records are tough
A

Anonymous

August 2022
From United States of America

Excellent

Me gusto mucho experimentar esto.
A

Anonymous

August 2022
From United Kingdom

Excellent

A

Anonymous

August 2022
From United States of America

Excellent

I cried, it was awesome.
A

Anonymous

August 2022
From Netherlands

Excellent

A

Anonymous

August 2022
From France

Excellent

Musée relatant les évènements du 11 septembre avec énormément de pièces d'époque que se soit des twin tower que des véhicules et personnes présentes ce jour sur place A faire absolument si vous êtes a NYC
A

Anonymous

August 2022
From France

Excellent

Musée très émouvant et incontournable lors d une visite à New York
C

Carla Mulder.

August 2022
From United States of America
Traveled as With family - 57 years old

Excellent

Indrukwekkend bezoek aan 9/11. Fijn als je de kaarten al hebt, want er stond een behoorlijke rij bij de kassa.
A

Anonymous

August 2022
From Germany

Excellent

A

Anonymous

August 2022
From Ireland

Excellent

A

Anonymous

August 2022
From Canada

Excellent

Very well done with respecting the lost and family’s of those people.
A

Anonymous

August 2022
From Netherlands

Excellent

M

Marc

August 2022
From Germany
Traveled as With friends - 27 years old

Great

Sehr detailreiche Ausstellung und viel Sehenswertes.
A

Anonymous

August 2022
From Belgium

Excellent

A

Anonymous

August 2022
From United States of America

Excellent

You could feel reverence all around you. It was so unreal to understand this in its entirety from living far away. When you could see the reality of this horrible terroistic and evil happening it made you fully aware of the timing, the numbers, and all the responders. It was hard to see some things
A

Anonymous

August 2022
From United States of America

Excellent

Superb!
A

Anonymous

July 2022
From Germany

Excellent

A

Anonymous

July 2022
From United States of America

Excellent

It was a very nice memorial very touching and sad but we will always remember all the people
A

Anonymous

July 2022
From Switzerland

Excellent

A

Anonymous

July 2022
From Belgium

Excellent

Très belle visite émouvante dans ce magnifique mémorial. Le poids de l’histoire ne vous échappera pas. L’achat de tickets sur internet vous permet d’éviter les files d’attente. Un incontournable de New York
A

Anonymous

July 2022
From United States of America

Excellent

A

Anonymous

July 2022
From France

Excellent

A

Anonymous

July 2022
From United States of America

Great

Good
C

Claudia Schonewelle

July 2022
From United States of America
Traveled as With family - 14 years old

Excellent

A

Anonymous

July 2022
From United States of America

Excellent

A

Anonymous

July 2022
From United States of America

Excellent

We were very moved by the 911 Memorial. It was comprehensive and put together extremely well! Thank you!
A

Anonymous

July 2022
From United States of America

Excellent

I visited the twin towers in June of 2001 from out of state. Seeing the memorial brought back a lot of memories from the September 11th coverage.
A

Anonymous

July 2022
From United States of America

Excellent

A

Anonymous

July 2022
From United States of America

Excellent

The memorial museum was tastifully and beautifully done to remember those lost that tragic day.
A

Anonymous

July 2022
From United States of America

Excellent

A truly moving and humbling experience....everything you want to know about that sad day under one roof...and even more than that...If you visit NYC or even if you live here...Go and experience it for yourself..
A

Anonymous

July 2022
From United States of America

Excellent

Witnessing these artifacts in person really brings it home. Such a great time!
A

Anonymous

July 2022
From Switzerland

Excellent

A

Anonymous

July 2022
From United States of America

Excellent

The hours my sister Gloria and I spent there helped us to recognize again the impact and sorrow of that day & time. The Museum was designed so beautifully, it helped us to even relive that day. My World Trade Center cough of almost 21 years, did not erupt, until I saw the smokefromthe burning tower
A

Anonymous

July 2022
From Germany

Excellent

A

Anonymous

July 2022
From Switzerland

Excellent

A

Anonymous

July 2022
From Italy

Excellent

Se restate qualche giorno questo è un appuntamento da non mancare assolutamente.
A

Anonymous

July 2022
From United States of America

Excellent

A

Anonymous

July 2022
From Israel

Excellent

My visit was a great expierience. The issues were introduced boldly and without hiding the dark sides, including USA's. The straight way of showing the facts is one of the reasons due to which I love America. One issue I didn't find: The role played by nazi's collaborators, such as Amin el Husseini.
A

Anonymous

July 2022
From United States of America

Excellent

A

Anonymous

July 2022
From United States of America

Excellent

Absolutely amazing experience
A

Anonymous

July 2022
From United States of America

Excellent

I will always cherish my time at the 911 memorial and the museum underneath. Fascinating, moving, emotionally charged, at least for those who knew any of the victims, first responders, or survivors.
A

Anonymous

July 2022
From United States of America

Excellent

The museum was very well thought out and laid out. Even though the smaller walkways were crowded, it was possible to see everything and spend as much time as needed at each area. The amount of detail and range of topics were very thorough. Very impressive!
A

Anonymous

July 2022
From United States of America

Excellent

One of the most moving experiences I have had in my 75 years on the planet. Made me feel grateful for the many gifts I have.
A

Anonymous

July 2022
From Netherlands

Excellent

A

Anonymous

July 2022
From Canada

Excellent

It was a great visit. A really touching moment.
A

Anonymous

July 2022
From United States of America

Excellent

The exhibit was very well planned and laid out. It allowed personal reflection at each specific area. Extensive coverage of all the people and events of that tragic day. We spent 3 hours there and could have spent another 3. Excellent!!
A

Anonymous

July 2022
From United States of America

Excellent

My sister Gloria and I had an 11am appointment. I had a very important situation arise so we went 2 days before to modify our schedule.A very nice Security Rep named Casey, told us that our tickets were flexible and we could arrive up to 3:30pm. It really helped us The Museum was very moving and sad
A

Anonymous

July 2022
From United States of America

Excellent

A

Anonymous

July 2022
From Australia

Excellent

A

Anonymous

July 2022
From United States of America

Excellent

Muy conmovedora experiencia, no se pueden ir de New York sin visitar ese lugar.
A

Anonymous

July 2022
From United States of America

Excellent

For those of us that remember that day, this attraction is a must see.
A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From Spain

Excellent

It is a very special place to visit.
A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From United States of America

Excellent

Amazing and very sad at the same time.
A

Anonymous

June 2022
From United States of America

Excellent

This was such a detailed museum. Enjoyed the experience.
A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From United States of America

Great

A

Anonymous

June 2022
From Austria

Great

das Museum ein muss ! Aber leider immer wieder Massen an Menschen denen siw Zutritt gewähren… Früh morgens ist zu empfehlen!!!
A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From Italy

Excellent

Thank you very much for this great opportunity. Although I remember very well those drammatic moments ( I was in my Office, at the Ministry of Foreign Affairs in Rome when the news came out), beeing phisically on site has been an incredibile and unforgettable feeling. God bless America. Raffaele
A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From Sweden

Excellent

S

Stef u Stef

June 2022
From Austria
Traveled as As a couple - 10 years old

Excellent

Es waren sehr einprägsame Stunden! -wäre sehr schade es nicht erlebt zu haben. Wir haben uns zu Beginn etwas zu viel Zeit gelassen, sodass wir am Schluss, bei dem es nochmal besonders interessant wurde, schon "zu voll an Informationen" waren um uns hier nochmal richtig reinzuversetzen.
A

Anonymous

June 2022
From France

Excellent

A

Anonymous

June 2022
From United States of America

Excellent

The museum was full of heart warming and breaking information.
A

Anonymous

June 2022
From France

Great

Un mémorial et un musée à la hauteur de l’horreur qu’ont vécu les new-yorkais. Les pompiers sont mis à l’honneur. Venir découvrir ce lieu c est faire un geste pour la mémoire et l’histoire
A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From United States of America

Excellent

Delightful evening and dinner was very good, excellent experience.
A

Anonymous

June 2022
From United States of America

Excellent

Delightful evening and dinner was very good, excellent experience.
A

Anonymous

June 2022
From United States of America

Great

Great experience but so so crowded. Hard to really appreciate the substance.
A

Anonymous

June 2022
From United States of America

Great

Great experience but so so crowded. Hard to really appreciate the substance.
E

Elly

June 2022
From Netherlands
Traveled as With family - 43 years old

Excellent

Door van te voren de entreekaarten te bestellen voor het 9/11 museum kan je direct doorlopen. Het museum is erg indrukwekkend!
A

Anonymous

June 2022
From United States of America

Excellent

A

Anonymous

June 2022
From United Kingdom

Excellent

Fabulous museum, so much to see. Very informative. Heart wrenching at times. Need more than 2 hours. Would highly recommend
A

Anonymous

June 2022
From Germany

Excellent

We sadly didn’t knew that the museum closes at 5pm which meant we were in a bit of a rush towards the end. This was unfortunate because this is the part of the exhibition we found most interesting
A

Anonymous

June 2022
From Australia

Excellent

Excellent presentation of what was experienced by those caught in this terrible tragedy. Whilst it broke your heart, it also uplifted it reading about the heroes of that day.
K

KGM

May 2022
From United Kingdom
Traveled as With family - 27 years old

Great

Very important and informative. Emotional and poignant. Easy to find your way round and no time limit so you can take all the time you need.
A

Anonymous

May 2022
From Czech Republic

Excellent

A

Anonymous

May 2022
From Denmark

Great

A

Anonymous

May 2022
From United States of America

Excellent

A

Anonymous

May 2022
From Germany

Excellent

It was really impressive! Congratulation to how you remember and honor the heros of this sad day!!!
K

Kathrin B.

May 2022
From Germany
Traveled as Alone - 33 years old

Excellent

Sehr gute Aufarbeitung der Geschehnisse, sehr sensibler Umgang mit unmittelbaren, sehr emotionalen Augenblicken (z.B. Voicemails der Passagiere an ihre Angehörigen, der Sprung von Personen in die Tiefe), auch Inblicknahme der Terroristen.
A

Anonymous

May 2022
From United Kingdom

Excellent

This was a very moving experience delivered with respect and beautifully presented .
A

Anonymous

May 2022
From United Kingdom

Excellent

A

Anonymous

May 2022
From Switzerland

Excellent

Really a phantastic museum. For sure, we will recommend it to our friends. Thanks for this great exhibition!
A

Anonymous

May 2022
From Switzerland

Excellent

Absolutely great! We will recommend the museum to our friends. Thank you for this good experience.
A

Anonymous

May 2022
From Germany

Excellent

Der mega Hammer. In absolutes muss wenn man in New York ist. Es dürfen auch gerne Tränen fließen. Sehr emotional !
A

Anonymous

May 2022
From United States of America

Excellent

A

Anonymous

May 2022
From United States of America

Excellent

Part of history,sad day for all, keep this museum going
A

Anonymous

May 2022
From Canada

Excellent

R

Ruud Lemmens

May 2022
From United States of America
Traveled as With friends - 46 years old

Great

Als je toch in New York bent, is dit zeer zeker een aanrader. We hadden voor aanvang van de reis al gereserveerd. Weet niet wat de wacht rijen zijn als je ter plaatse boekt.
A

Anonymous

May 2022
From Netherlands

Excellent

A

Anonymous

May 2022
From United States of America

Excellent

A

Anonymous

May 2022
From France

Excellent

Visite incontournable à faire
A

Anonymous

May 2022
From United Kingdom

Average

Too busy unfortunately but brilliantly thought out memorial
A

Anonymous

May 2022
From Germany

Great

Ausstellung war überaus beeindruckend und hat die schrecklichen Ereignisse des 11.9. sehr gut zum Ausdruck gebracht. Wir waren äußerst ergriffen, gerne hätten wir uns mehr Zeit genommen. Security hat uns zum Ende "durchgejagt", um pünktlich zu schließen. Dadurch nicht alles gesehen. Sehr schade!
A

Anonymous

May 2022
From Germany

Excellent

A

Anonymous

May 2022
From United States of America

Excellent

A

Anonymous

May 2022
From United States of America

Excellent

Clean facility
A

Anonymous

April 2022
From Israel

Excellent

A

Anonymous

April 2022
From Italy

Excellent

A

Anonymous

April 2022
From United Kingdom

Excellent

First time to New York so a must do experience . All staff /guides connected in some personal way gave information and details which helped to keep the feelings alive. I live in Belfast and watched it on tv like the rest of the world, My children at the time who were too young now understand
A

Anonymous

April 2022
From France

Excellent

A

Anonymous

April 2022
From United States of America

Excellent

A

Anonymous

April 2022
From Italy

Excellent

Da stimare circa 3 ore abbondanti di visita
A

Anonymous

April 2022
From France

Excellent

A faire absolument, chargé en émotion
A

Anonymous

April 2022
From France

Great

A

Anonymous

April 2022
From Ireland

Great

A

Anonymous

April 2022
From France

Excellent

Très émouvant…
A

Anonymous

April 2022
From Italy

Excellent

A

Anonymous

April 2022
From Germany

Excellent

A

Anonymous

April 2022
From United States of America

Excellent

Having a limited time, it was nice to always find help from museum workers. We enjoyed our visit!!!
N

Noname

April 2022
From Germany
Traveled as With family - 36 years old

Excellent

A

Anonymous

March 2022
From United States of America

Excellent

A

Anonymous

March 2022
From Germany

Excellent

*****
A

Anonymous

March 2022
From Germany

Excellent

*****
A

Anonymous

March 2022
From United States of America

Great

A

Anonymous

March 2022
From United States of America

Excellent

It is an amazing memorial a reminder of the lives we lost during 9-11. We will definitely return
A

Anonymous

March 2022
From Israel

Excellent

In one word outstanding.More than expected . Left us speechless.
A

Anonymous

March 2022
From Germany

Great

A

Anonymous

March 2022
From United States of America

Excellent

A thoughtfully done remembrance of the day and tribute to the people we lost. My family was impressed
A

Anonymous

March 2022
From United States of America

Excellent

A

Anonymous

March 2022
From France

Great

Très bien !!
A

Anonymous

March 2022
From France

Great

Très bien !!
A

Anonymous

March 2022
From Germany

Excellent

A

Anonymous

February 2022
From Spain

Excellent

Me gusto mucho, triste pero recomendable.
A

Anonymous

February 2022
From United States of America

Excellent

A

Anonymous

February 2022
From United States of America

Excellent

A

Anonymous

February 2022
From United Kingdom

Excellent

The 9/11 events themselves were thought provoking. How many were ‘saved’ that day and how many became heroes and why did it take the passengers to neutralise the downed flight? But the recurring images are of the memorial. Every face etches itself on your memory asking ‘Why me and not you?’ Indeed…
A

Anonymous

February 2022
From France

Excellent

Parfait
A

Anonymous

February 2022
From United States of America

Excellent

A

Anonymous

February 2022
From United Kingdom

Great

I'm not usually a fan of museums but I enjoyed my time there
A

Anonymous

February 2022
From Ireland

Excellent

A

Anonymous

February 2022
From France

Excellent

Parfait même si cette visite reste émouvante
A

Anonymous

February 2022
From United States of America

Excellent

A

Anonymous

January 2022
From United States of America

Excellent

An outstanding visit that everyone needs to experience!!!
R

RC

January 2022
From United Kingdom
Traveled as With family - 13 years old

Excellent

In general its a beautiful experience and an emotional one. But its great to know the whole history of it. Also, its alot more to see than you expect.
A

Anonymous

January 2022
From United States of America

Excellent

A

Anonymous

January 2022
From United States of America

Excellent

Somber and uplifting at the same time! A highlight of our visit to New York.
A

Anonymous

January 2022
From Sweden

Average

A

Anonymous

January 2022
From United States of America

Great

Very organized
A

Anonymous

January 2022
From United Kingdom

Great

A

Anonymous

January 2022
From Germany

Excellent

A

Anonymous

January 2022
From Austria

Excellent

A

Anonymous

January 2022
From United Kingdom

Excellent

A

Anonymous

January 2022
From Netherlands

Excellent

A

Anonymous

January 2022
From Germany

Average

Coat check closed because of pandemic is a really stupid response. Everyone was crammed together anyway in the exhibitions, WITH their jackets.Not enough security controlling mask-wearing, photography (where it was specifically forbidden), and noise(phones) Staff was fine, could‘ve been friendlier.
A

Anonymous

December 2021
From Germany

Excellent

Fakten, Dramatik, Emotionen, Trauer, Erinnerungen… ein Muss für jeden, der sich an diesen schlimmen Tag noch aktiv erinnert.
A

Anonymous

December 2021
From United States of America

Average

There seemed to be WAY too many people inside the museum. Especially the smaller areas.
A

Anonymous

December 2021
From United States of America

Average

Our visit was spoiled at the end by being told we couldn't sit on the floor (out of the way; against a wall) to charge ny son's phone (which we NEEDED for GPS navigation). We were also exhausted and just needed a quick rest. A positive note: they honored my son being a firefighter at the gift shop.
A

Anonymous

December 2021
From United States of America

Great

A

Anonymous

December 2021
From United States of America

Excellent

Very sensitive to everyone's level of comfort when dealing with all of the reminders of this horrific event. My friend has dealt with death in her family, her teenage son . She was unable to view the pictures of the fatalities. The wall around those photos allowed her to continue the tour without
A

Anonymous

December 2021
From France

Average

A

Anonymous

December 2021
From France

Excellent

A

Anonymous

December 2021
From United States of America

Excellent

The museum is so well laid that it’s like walking through a movie of what happened on 9-11. The building is beautiful with a good mix of remnants and history. The recordings of events are well spaced to that many can view them completely and repeatedly if desired. The stories are well told.
A

Anonymous

December 2021
From United States of America

Excellent

A

Anonymous

December 2021
From United States of America

Excellent

Sensitive to everyone’s feelings . Especially wall covering victims pictures . My friends son died @18 in car accident . She had a hard time . I respected her. I enjoyed all the artifacts! What a beautiful tribute to those who perished.
A

Anonymous

December 2021
From United States of America

Excellent

A

Anonymous

December 2021
From United States of America

Excellent

I thought the experience was very powerful. I was a little disappointed they even put pictures of the terrorists or gave them any platform. It needed to be mentioned, of course, it is history, but in essence you have glorified them in their world.
A

Anonymous

December 2021
From United States of America

Excellent

A

Anonymous

December 2021
From United States of America

Excellent

A

Anonymous

December 2021
From United States of America

Excellent

A

Anonymous

December 2021
From United States of America

Excellent

A

Anonymous

December 2021
From Belgium

Excellent

A

Anonymous

December 2021
From United Kingdom
Traveled as With friends - 15 years old

Excellent

Really easy to buy online and was described well. Tickets sent straight away. Scanned at the museum would recommend
A

Anonymous

December 2021
From United States of America

Excellent

Be prepared to wait in line to get in with your vaccination card. Get tickets before you go. Line to get in moves fast.
A

Anonymous

December 2021
From United States of America

Excellent

A

Anonymous

November 2021
From United States of America

Excellent

D

Dirk

November 2021
From Germany
Traveled as With friends - 36 years old

Excellent

Sehr anschaulich. Man wird unwillkürlich in die Zeit vor 20 Jahren zurück versetzt. Man weiß sofort wieder, was man beim Einschlag der Flugzeuge in die Türme gemacht hat.
A

Anonymous

November 2021
From United States of America

Excellent

A stunning, touching and reverent reminder of a time in American history we will never forget. So thankful we took the time with our three young children to absorb this stunning exhibit of the absolute sadness and destruction that was 911. Praying for the families and victims.
A

Anonymous

November 2021
From United States of America

Excellent

A

Anonymous

November 2021
From United States of America

Excellent

A

Anonymous

November 2021
From United States of America

Average

The content of the museum was amazing, informative yet moving. The space was far too crowded for a world emerging from a pandemic, though. Numerous times we couldn’t even move, the crowd was so dense. Was a very unnerving experience. Would have gladly paid more per ticket for more space to enjoy.
A

Anonymous

November 2021
From Spain

Great

A

Anonymous

November 2021
From United States of America

Excellent

A

Anonymous

November 2021
From United States of America

Excellent

Easy to purchase and use ticket.
A

Anonymous

November 2021
From United States of America

Average

Excellent experience overall. But my score was dragged down by difficulties getting the website to accept my credit card for payment. I hope this problem has been investigated. Furthermore I didn’t like the foreign currency charge on my credit card. All transactions must be changed to U S dollars
A

Anonymous

November 2021
From United States of America

Great

A

Anonymous

November 2021
From United States of America

Excellent

911 museum was so well done. what a powerful museum- the creators definitely captured the magnitude of the tragic event. A must see by everyone- a day that should never be forgotten!
A

Anonymous

November 2021
From United States of America

Great

A

Anonymous

November 2021
From United States of America

Great

A

Anonymous

November 2021
From United States of America

Excellent

Such a memorable experience that is a respectable memorial to the ones lost in 911. A must do in new york.
A

Anonymous

November 2021
From Mexico

Excellent

A

Anonymous

November 2021
From United States of America

Excellent

Emotive experience without words. Because I was visiting the Twin towers in 1993
A

Anonymous

November 2021
From United States of America

Excellent

First time there. Seeing the devastation first hand was chilling. I cannot imagine how the families of the 9/11 victims go on.
A

Anonymous

November 2021
From Israel

Excellent

We loved it!
A

Anonymous

November 2021
From United States of America

Excellent

A

Anonymous

November 2021
From United States of America

Excellent

A

Anonymous

November 2021
From Israel

Excellent

Important, sad and disturbing
A

Anonymous

November 2021
From Mexico

Excellent

A

Anonymous

November 2021
From United States of America

Excellent

No hiccups. Easy peasy
A

Anonymous

November 2021
From United States of America

Excellent

A

Anonymous

October 2021
From Mexico

Excellent

A

Anonymous

October 2021
From Mexico

Excellent

A

Anonymous

October 2021
From United States of America

Excellent

A

Anonymous

October 2021
From United States of America

Excellent

A

Anonymous

October 2021
From Ecuador

Excellent

A

Anonymous

October 2021
From United States of America

Excellent

Everyone should take the time to visit this museum. Absolutely breath taking.
A

Anonymous

October 2021
From United States of America

Great

Very good details and real life experience of what happened. I feel like my desire to learn more has been satisfied. Clear evidence and remnants is a clear proof of what happened and how. It was very touching and painful at times but afterwards I felt like I was there when it happened, from start.
A

Anonymous

October 2021
From United States of America

Excellent

A

Anonymous

October 2021
From United States of America

Excellent

Excellent honor Came into this heroes
A

Anonymous

October 2021
From United States of America

Excellent

Your volunteers were wonderful. The wheelchair was fantastic and made it easy to see everything. Late September was a great time to come as the crowds were minimal.
A

Anonymous

September 2021
From Puerto Rico

Excellent

The process was fast and simple.
A

Anonymous

September 2021
From United States of America

Great

There are so many awesome artifacts and signs to see that it took a lot longer than the 2 hours it said it might take but we loved it.
A

Anonymous

September 2021
From United States of America

Excellent

You can really tell just how much thought and planning went into this project. The detail that tells what happened and honors everyone involved- those that died and all who tried to help no matter how is very poignant. You’ve done a good job honoring everyone. We are really glad we experienced it.
A

Anonymous

September 2021
From Puerto Rico

Excellent

A

Anonymous

September 2021
From United States of America

Excellent

A

Anonymous

August 2019
From United Kingdom

Excellent

A

Anonymous

July 2019
From Italy

Great

A

Anonymous

January 2019
From Italy

Excellent

A

Anonymous

January 2019
From United States of America

Excellent

A

Anonymous

January 2019
From United Kingdom

Great

A

Anonymous

January 2019
From France

Great

A

Anonymous

January 2019
From United States of America

Excellent

Super schnelle Bezahlung und kein langes Anstehen! Top und immer wieder gerne!
A

Anonymous

December 2018
From United States of America

Excellent

A

Anonymous

December 2018
From United States of America

Excellent

A

Anonymous

December 2018
From United States of America

Great

A

Anonymous

December 2018
From United States of America

Excellent

Enjoyed this experience.. I decided to book the walking tour and it was a wise idea.. the 1 hour tour was very enlightening and saved us from walking aimlessly!
A

Anonymous

December 2018
From Italy

Excellent

Bel museo
A

Anonymous

December 2018
From United Kingdom

Great

A

Anonymous

December 2018
From United States of America

Excellent

Having pre-purchased tickets was an enormous benefit. There was a huge line to purchase tickets and we just walked to the front and were scanned in immediately. The museum is extremely well thought out. Although very unsettling to remember the horrors of that day, it is a MUST see.
A

Anonymous

December 2018
From United States of America

Excellent

A

Anonymous

December 2018
From United States of America

Excellent

A

Anonymous

December 2018
From United States of America

Excellent

A

Anonymous

December 2018
From United States of America

Excellent

A great tribute to all who lost their lives in this horrific attack on our country. We will NEVER FORGET!!!
A

Anonymous

December 2018
From United Kingdom

Excellent

The museum is absolutely fantastic - managing to be informative, interesting and utterly emotionally overwhelming all at the same time. As someone who frequents museums this was one of the best I’ve been too, it looks beautiful and the exhibits are both gripping and poignant.
A

Anonymous

December 2018
From Spain

Excellent

A

Anonymous

December 2018
From United States of America

Excellent

The person who checked us in had never heard of Musement. I told her she should try it. Prices are reasonable and buying tickets ahead of time is a great idea! No long line to stand in. The 911 memorial is a must see! We went later in the evening and it was less crowded
A

Anonymous

December 2018
From United States of America

Excellent

This was phenomenal. Respectfully done
A

Anonymous

December 2018
From United States of America

Excellent

A

Anonymous

December 2018
From United States of America

Poor

A

Anonymous

December 2018
From United States of America

Excellent

A must see by everyone
A

Anonymous

December 2018
From Switzerland

Great

A

Anonymous

December 2018
From United States of America

Average

I noticed there was a veteran discount when we got there. I am a veteran and payed full price.
A

Anonymous

November 2018
From Italy

Excellent

A

Anonymous

November 2018
From United States of America

Excellent

A

Anonymous

November 2018
From United States of America

Excellent

A

Anonymous

November 2018
From United Kingdom

Excellent

Very moving. Shed tears. Cannot imagine what the people of New York went though. My heart went out to you all.
A

Anonymous

November 2018
From United States of America

Excellent

A

Anonymous

November 2018
From United States of America

Great

A

Anonymous

November 2018
From United States of America

Excellent

A

Anonymous

November 2018
From United States of America

Excellent

A

Anonymous

November 2018
From United States of America

Excellent

A

Anonymous

October 2018
From United States of America

Excellent

A

Anonymous

October 2018
From United States of America

Excellent

A

Anonymous

October 2018
From United States of America

Excellent

A

Anonymous

October 2018
From United States of America

Excellent

A

Anonymous

October 2018

Great

A

Anonymous

October 2018

Excellent

A

Anonymous

October 2018
From United States of America

Excellent

A

Anonymous

October 2018
From United States of America

Excellent

A

Anonymous

October 2018
From Italy

Excellent

A

Anonymous

October 2018
From United States of America

Excellent

A

Anonymous

October 2018
From Australia

Excellent

Make your cafe bigger to suit the numbers going thru
A

Anonymous

October 2018
From South Korea

Great

A

Anonymous

September 2018
From New Zealand

Excellent

Very moving experience
A

Anonymous

September 2018
From United States of America

Excellent

A

Anonymous

September 2018

Excellent

A

Anonymous

September 2018

Great

A

Anonymous

September 2018

Excellent

This was a powerful moving experience. I left with deep gratitude for those brave men and women who helped save the lives of others with no thought of their own safety. It really puts a face on these American hero’s and simple folks who died because they went to work on September 11 2001.
A

Anonymous

September 2018

Excellent

A

Anonymous

September 2018
From France

Excellent

A

Anonymous

August 2018
From Italy

Great

A

Anonymous

August 2018
From Canada

Excellent

Visite très bien organisée. Pas de queue avec les billets pris d’avance, ordonnée et recueillie. Beaucoup d’émotion devant la magnifique exposition où le moindre objet témoin de ces jours sombres pour l’Amérique, a été conservé. On en sort bouleversé, plus humble et plein d’amour à partager.
A

Anonymous

August 2018
From Spain

Excellent

A

Anonymous

August 2018

Excellent

Tutto perfetto
A

Anonymous

August 2018
From Spain

Excellent

A

Anonymous

August 2018
From United States of America

Average

Way too many people
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